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Question #71

A project manager wants to be confident that the most crucial functions of a new software build work and that the software is ready for the next testing phase.

Which of the following types of testing should be done?

A . Performance
B . Smoke
C . Regression
D . Unit

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Question #72

A piece of equipment has malfunctioned and is stalling the completion of a deliverable for a project.

Which of the following should the project manager do next?

A . Buy a replacement for the faulty equipment.
B . Get the maintenance team to resolve the issue.
C . Escalate the issue to the project sponsor.
D . Rate the severity of the impact the issue has on the project.

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Richtige Antwort: D
D

Explanation:

This answer is based on the best practice of issue management in project management, which is to identify, analyze, prioritize, and resolve issues that affect the project performance, scope, schedule, quality, or budget12. The first step in this process is to rate the severity of the impact the issue has on the project, which involves assessing the likelihood and consequences of the issue, and assigning a rating or score to the issue based on a predefined scale or criteria34. By rating the severity of the impact, the project manager can determine the urgency and importance of the issue, and decide the appropriate course of action to address the issue56.

Rating the severity of the impact is better than the other options because:

Buying a replacement for the faulty equipment may not be feasible, cost-effective, or timely, depending on the availability, price, and delivery time of the equipment. It may also require approval from the project sponsor or other stakeholders, and may affect the project budget or scope7. Getting the maintenance team to resolve the issue may not be possible, depending on the nature and extent of the malfunction, the skills and availability of the maintenance team, and the warranty or service contract of the equipment. It may also take time and resources to diagnose and fix the problem, and may cause further delays or disruptions to the project8.

Escalating the issue to the project sponsor may not be necessary, depending on the severity and complexity of the issue, and the authority and responsibility of the project manager. It may also create unnecessary alarm or confusion among the project stakeholders, and may undermine the project manager’s credibility or autonomy9.

Reference = CompTIA Project+ Certification Study Guide, CompTIA Project+ Certification Exam Objectives, What is Issue Management?1, Issue Management Process2, How to Assess the Severity of Project Issues3, How to Prioritize Project Issues4, How to Replace Faulty Equipment in Project Management5, How to Manage Equipment Maintenance in Project Management6, How to Escalate Issues in Project Management7

Question #73

A project manager needs to ensure that the products produced during the project meet the highest quality standards and that team members understand the importance of these standards.

Which of the following should the project manager do?

A . Train the team members.
B . Assess the resource pool.
C . Develop a QA plan.
D . Create RACI matrix.

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Question #74

A PM is working on the schedule for a project that has technical tasks and requires a SME’s knowledge. The PM decides the best way to track this project is to have the project lead provide high-level updates.

Which of the following is the best tool to track this data?

A . Gantt chart
B . Project organization chart
C . Program Evaluation Review Technique chart
D . Milestone chart

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Richtige Antwort: D
D

Explanation:

A milestone chart is a tool that shows the key events or deliverables of a project along a timeline12. A milestone chart is useful for tracking the progress of a project that has technical tasks and requires a SME’s knowledge, because it can provide a high-level overview of the project status, without getting into the details of each task or activity34. A milestone chart can help the PM and the project lead communicate the project achievements, challenges, and expectations to the stakeholders, and also identify any potential risks or delays that may affect the project completion56.

A milestone chart is better than the other options because:

A Gantt chart is a tool that shows the tasks, dependencies, durations, and resources of a project along a timeline7. A Gantt chart is more detailed and complex than a milestone chart, and may not be suitable for providing high-level updates to the stakeholders8.

A project organization chart is a tool that shows the roles, responsibilities, and reporting relationships of the project team members and other stakeholders9. A project organization chart is not a tool for tracking project data, but rather for defining the project structure and authority10. A Program Evaluation Review Technique (PERT) chart is a tool that shows the tasks, dependencies, and critical path of a project along a network diagram. A PERT chart is more focused on the sequence and timing of the project tasks, and may not capture the key milestones or deliverables of the project.

Reference = CompTIA Project+ Certification Study Guide, CompTIA Project+ Certification Exam Objectives, What is a Milestone Chart?1, How to Create a Milestone Chart in Excel in 3 Steps2, Milestone Chart: The Easiest Way to Track Project Milestones3, How to Use Milestones in Project Management4, What is a Gantt Chart?5, Gantt Chart vs Milestone Chart: What’s the Difference?6, What is a Project Organization Chart?7, How to Create a Project Organization Chart8, What is a PERT Chart?9, PERT Chart vs Gantt Chart: What’s the Difference?10

Question #75

A PM is responsible for implementing a new customer relationship management system and has learned that the sales organization is reluctant to utilize the new system. The organization’s reluctance could jeopardize the success of the project.

Which of the following steps should be taken to understand the adoption issues and gain organizational acceptance of the initiative? (Select TWO).

A . Train users on the proper use of the system.
B . Escalate the issue to the CCB
C . Hold sessions to understand user challenges.
D . Track system usage and report user activity.
E . Log the issue in the project risk register.
F . Create a memorandum of acceptable use.

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Question #76

A developer focused on a single story during an entire sprint. The story was underestimated and, therefore, was not completed.

Which of the following steps should the Scrum team take next?

A . Assign more resources to complete similar stories in the future.
B . Break the stories into workable items that can be completed within one sprint.
C . Extend the sprint duration when required with the approval of the product owner.
D . Release the current progress into production and carry over the rest of the code for the next sprint.

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Question #77

Which of the following offers administrators more direct control over operating systems?

A . Infrastructure as a service
B . Software as a service
C . Functions as a service
D . Platform as a service

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Question #78

Select the correct number of engineers required for the server migration phase.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Select the Appropriate Tool:

Select the new critical path.

Option A

Option B

Option C

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Question #79

Two team members have a minor disagreement on how a task should be performed. The project manager plans to meet with the team members to discuss the matter.

Which of the following techniques should the project manager use to emphasize the areas of agreement and downplay the opposing views?

A . Compromising
B . Forcing
C . Smoothing
D . Collaborating

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Question #80

A vendor manager communicates to the project manager that a shipment of new devices required for the completion of a project is delayed. The supplier is planning to deliver the devices two months after the agreed-upon date.

Which of the following should the project manager do first?

A . Hold the project until the devices are delivered.
B . Evaluate the impact to baselines.
C . Request another supplier to ship devices.
D . Update the project timeline with a new project end date.

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