A company is using Power Virtual Agents with Dynamics 365 Customer Service.

You create a new topic. The topic performs as expected during testing.

Customers report that the new topic is not visible in the frequently asked questions section of the company s website.

You need to ensure customers can see the new topic.

What should you do?

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HOTSPOT

A company is building a Power Virtual Agents chatbot to assist employees.

You need to select the features the bot will use when employees request time off.

Which features should you select? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Richtige Antwort:

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You need to create a Power Bl dashboard.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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HOTSPOT

You are authoring a Power Virtual Agents bot for a company that sells flowers and shrubs.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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Richtige Antwort:

Explanation:

Box 1: Yes

Chatbots built with Power Virtual Agents will understand and display content that’s locally relevant to the user. Localized handling and formatting are based on the user’s browser locale setting, and include the following elements within a chat conversation:

✑ Date and time

✑ Numbers

✑ ZIP or postal code

✑ Currency

✑ Speed

Box 2: Yes

Custom entities:

The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that serves a specific purpose, you’ll need to teach the bot’s language understanding model some domain-specific knowledge.

For instance, let’s say you want to build a bot for an outdoor store. In this case, you’ll need to teach the bot to acknowledge the "outdoor gears product" category in a dialog.

Reference:

https://docs.microsoft.com/en-us/power-virtual-agents/data-location

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

HOTSPOT

A company plans to use Power Platform to build apps that address specific business challenges. You need to recommend the appropriate types of Power Apps to use.

What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection Is worth one point

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An enterprise company is evaluating the Microsoft Power Platform security model. You need to identify the lowest possible level that the authorization can be applied against.

Which level should you identify?

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A user is creating their first Power Apps canvas app.

Which types of controls should you use for each scenario? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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HOTSPOT

You have a Power Bl report with a page named RevReceived. The page shows gross revenue received by your company. You want to create an almost identical page that shows net revenue instead of gross revenue.

What should you do? To answer, select the appropriate option in the answer area.

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You create a model-driven app for a department.

You need to make the model-driven app available to other department members.

Which two methods should you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

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A company is considering implementing Power Platform.

For which three scenarios should you consider implementing Power Apps portals? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

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