Salesforce Certified Sales Cloud Consultant Übungsprüfungen
Zuletzt aktualisiert am 05.05.2025- Prüfungscode: Certified Sales Cloud Consultant
- Prüfungsname: Certified Salesforce Sales Cloud Consultant
- Zertifizierungsanbieter: Salesforce
- Zuletzt aktualisiert am: 05.05.2025
If a sales process needs to change based on the value of a custom field, what feature should a consultant configure?
- A . Page Layout
- B . Record Type
- C . Field-level security
- D . Web-to-Lead
A consultant is preparing to release an updated version of a sales process they have been working on for an existing Sales Cloud client.
Which action should the consultant take first to ensure a smooth rollout for the sales team?
- A . Conduct a series of informational sessions with the sales team to explain the benefits of the new sales process and address common questions in an online FAQ.
- B . Implement a program to incentivize users and publicly reward early adopters to motivate others and create a sense of competition within the sales team.
- C . Create a plan for implementation, drive awareness with the sales team, design training and coaching programs, update and document workflows, and measure success.
Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK’s 500 sales agents are using a mobile device or a browser to access Salesforce.
What should the consultants do to efficiently analyze how users are logging in to Salesforce?
- A . Create a custom report on the User object.
- B . Review the login history on the user record.
- C . Create a User report and filter by Login Subtype.
Cloud Kicks has completed the discovery stage and leadership has aligned on the project’s business goals.
What should the consultant formalize with stakeholders before moving on to the next project stage?
- A . Create user stories to present for prioritization.
- B . Onboard team members to start development of the solution.
- C . Define key metrics to identify how success will be measured.
The sales director at Universal Containers is concerned the percentage of all opportunities marked
Closed Won is lower than expected. Historically, qualified leads must have a budget that is at least $10,000. The director wants sales reps to prioritize high-value prospects.
Which action should a consultant recommend to meet the requirement?
- A . Use an approval process upon lead conversion when the budget is over $10,000.
- B . Map the Lead Budget field to an Opportunity Revenue field.
- C . Map the Lead Budget field to an Opportunity Amount field on the Opportunity.
In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward.
Which strategy should a consultant recommend to address the VP’s concern?
- A . Create a year over year sales by Account report.
- B . Create an average stage duration by Opportunity report.
- C . Create a Historical Trending report.
The Discovery phase with Cloud Kicks (CK) has just ended.
CK wants a visual way to see how the new business processes will work. CK’s process is complex and requires multiple slides.
What should the consultant create to provide this high-level view?
- A . Value Stream Map
- B . Universal Process Notation
- C . Capability Model
The sales department at Cloud Kicks is growing quickly. New sales executives want to prioritize interacting with contacts who make or influence the decision to purchase Sales Cloud.
What should the consultant recommend to document the decision- makers and influencers?
- A . Update Primary Contact on all Opportunities.
- B . Use Contact Roles on the Opportunity object.
- C . Create @ report showing Contacts with executive job titles.
Which scenario requires the use of custom settings in Salesforce?
- A . To store frequently changed data that users cannot update
- B . To avoid writing Apex code for variable values
- C . To allow users to update their configurations without admin intervention
- D . To integrate with external API
A consultant has conducted discovery sessions with Cloud Kicks stakeholders and is ready to begin gathering use cases for deal processes.
Which group should provide content for the use cases?
- A . Business development team
- B . Leadership team
- C . Finance team