Salesforce Certified Sales Cloud Consultant Übungsprüfungen
Zuletzt aktualisiert am 06.05.2025- Prüfungscode: Certified Sales Cloud Consultant
- Prüfungsname: Certified Salesforce Sales Cloud Consultant
- Zertifizierungsanbieter: Salesforce
- Zuletzt aktualisiert am: 06.05.2025
Access to Opportunities at Cloud Kicks should be restricted.
Sales users should only have access to two categories of Opportunities:
* Opportunities they own
* Opportunities that are tied to accounts they own
Which action should a consultant take to meet the requirement?
- A . Set organization-wide defaults for Accounts and Opportunities to Private.
- B . Set organization-wide defaults for Accounts and Opportunities to Public Read- Only.
- C . Set Opportunity access on the role to View All Opportunities associated with the owner’s accounts.
Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view.
Which solution should the consultant recommend to meet the requirement?
- A . Create a Lightning Web Component.
- B . Use Deal Insights In Pipeline Inspection
- C . Create a screen flow.
When addressing challenges within Cloud Kicks‘ Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?
- A . Prioritize standard Salesforce features to manage costs while ensuring project success.
- B . Assess project requirements to decide if custom development or third-party apps are needed, considering budget and resources.
- C . Opt for custom development, weighing long-term scalability and maintenance against quick solutions.
Cloud Kicks has configured Account Teams and is ready to live in production.
How should the consultant migrate the Account Team Members records to production?
- A . Distribute them with packages.
- B . Migrate them via Data Loader,
- C . Deploy them with change sets.
Northern Trail Outfitters wants to migrate its Sales Territories to a new structure for the upcoming fiscal year.
Which aspect should a consultant consider for this migration?
- A . Only one territory model can be active at any given time.
- B . Territory user assignments are migrated to the new model.
- C . Access to a territory model is controlled through profiles or permission sets.
Cloud Kicks‘ (CK) VP of technology wants to start using Sales Cloud for all of the sales team’s automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced
with Sales Cloud. CK wants to search and cross-reference records with the original source database.
What should a consultant recommend to meet this requirement?
- A . Use the standard External ID field and map this to the source record ID value.
- B . Use a custom field named External ID and map this to the Sales Cloud record value.
- C . Use a custom External ID field and map this to the source record ID value.
At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assignedsales ops specialist and sales engineer have appropriate access to Accounts and Contacts. The organization-wide defaults (OWD) for Contact are set to ‚Controlled by Parent’.
Which solution should the consultant recommend to share Contacts?
- A . Add the Sharing button to the page layout so sales reps can share Contacts.
- B . Set up Account Teams with defaults for each sales rep.
- C . Change the Contact OWD to Private and create sharing rules to grant visibility.
The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to create and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?
- A . Smart Actions
- B . Lightning Mobile Component
- C . Einstein Activity Capture
Cloud Kicks uses an external Enterprise Resource Planning (ERP) application to process its orders. The ERP application needs to receive data about opportunities when the opportunity closes.
Which solution should the consultant recommend?
- A . External Relationship with custom object
- B . Salesforce Connect
- C . Outbound Message with record-triggered flow
Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data.
What is a justification for using AppExchange data services?
- A . To use Salesforce Surveys to update customers’ data
- B . To create customer segments with personas and scoring
- C . To activate customizable sales forecasting and lead scoring