Salesforce Certified Sales Cloud Consultant Übungsprüfungen
Zuletzt aktualisiert am 06.05.2025- Prüfungscode: Certified Sales Cloud Consultant
- Prüfungsname: Certified Salesforce Sales Cloud Consultant
- Zertifizierungsanbieter: Salesforce
- Zuletzt aktualisiert am: 06.05.2025
Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.
Which option should a consultant recommend to meet this requirement?
- A . Create and subscribe to a custom report of active users by role.
- B . Install the Salesforce Adoption Dashboard from AppExchange.
- C . Analyze the Setup Audit Trail to determine the number of logins per day.
Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?
- A . Use Lead Conversion Reporting.
- B . Use Einstein Lead Scoring.
- C . Create Cadence Steps.
Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for guidance.
Which option should the consultant recommend?
- A . Release in a Box
- B . Release Matrix
- C . Release Notes
Universal Containers has a fiscal year that starts in February and ends in January. The SVP of sales has reinforced how important it is to measure the sales teams’ performance based on this fiscal year and has asked how Sales Cloud can support this request.
Which solution should the consultant recommend?
- A . Update the User settings.
- B . Update the Locale settings.
- C . Update the Company settings.
Universal Containers has hired a new employee for the global sales leadership team. The employee is interested in fostering friendly competition between account executives, with an emphasis on reinforcing activities that drive sales.
Which action should help support the sales teams?
- A . Create a dashboard that displays the most sales closed by region using charts to show sales in green and lost opportunities in red.
- B . Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.
- C . Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.
It is a priority at Cloud Kicks to implement logic and automation to qualify top leads. The company has captured significant data points on converted leads and won opportunities.
What should the consultant do first to ensure a best practices implementation?
- A . Identify a recommended base Lead score, evaluate the results, and adjust the score accordingly.
- B . Review converted lead data with sales and marketing to understand the interaction patterns that led to conversion.
- C . Configure a qualification screen flow to help sales reps quickly determine which leads are most important.
Universal Containers (UC) has Account and Contact data it wants to migrate to Sales Cloud. The data comes from several sources and the data quality is unknown. The consultant wants to assess the entire data set for quality prior to loading it to production without impacting UC’s current operations. The consultant recommends using a Full Copy sandbox as an initial step.
Which Sales Cloud feature should the consultant use to support this approach?
- A . Import Wizard
- B . Duplicate Jobs
- C . External IDs
The VP of sales at Cloud Kicks wants to provide options to sales reps for changing account or contract details for a created order.
Which condition should the consultant consider to meet this requirement?
- A . The order must be associated with an active contract.
- B . The order associated with the account is in draft status.
- C . The currency associated with the order can be different from the contract.
Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple accounts.
Which configuration allows for this setup?
- A . Set up lookup fields on the Contact object for multiple accounts.
- B . Create a custom object between the Account object and Contact object.
- C . Enable users to relate a contact to multiple accounts in Setup.
Cloud Kicks (CK) has customers who are often involved with more than one company. CK wants to track these contacts on associated accounts without creating duplicate Contact records.
What should a consultant consider when enabling the Set Up Contacts to Multiple Accounts feature?
- A . Create a junction object to link Accounts and Contacts.
- B . Designate a default account as the Contact’s primary account.
- C . Add account relationships from the Contact record.